During August & Jewish Holidays – up to 7 business days prior arrival date free of charge.
On all other days during the year – up to 48 hours prior arrival date free of charge.
Cancellation beyond the above mentioned cancellation period will be charged a one night's fee for each canceled room.
Cancellation can be done in the following ways:
A customer who wants to cancel a reservation can do this by logging into the site by using the password that was supplied at the time of booking. After the cancellation, an official confirmation letter will be sent by email. The cancellation also can be made (in accordance to the cancellation policy) by email: firstname.lastname@example.org, registered mail: Nof Ginosar, Kibbutz Ginosar 14980, fax: +972-4-8145819 or directly by phone: +972-4-6700300/320 (it is important to receive an official confirmation by email from the Reservation's Representative). All are subject to providing full identifying information of the reservation: name, date and confirmation number. In case of technical difficulty contact the Reservation's Department at +972-4-6700320.